Frequently Asked Questions
Everything you need to know about your WalletKart experience.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.
How long does it take to deliver my order?
Standard delivery typically takes 3-5 business days for metropolitan cities and 5-7 business days for the rest of India. You will receive a tracking link via SMS and email once your order is dispatched.
Are your leather products genuine?
Yes, we pride ourselves on quality. Our premium collection features 100% genuine top-grain leather, while our vegan range uses high-quality, durable synthetic alternatives specified in the product descriptions.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. To be eligible, the item must be unused, in its original packaging, and with all tags intact.
Can I customize or personalize my wallet?
Currently, we offer name embossing and charm personalization on selected gift sets and wallet models. Look for the 'Personalize' button on the product page.
Is it safe to shop on WalletKart.in?
Absolutely. We use industry-standard SSL encryption to protect your personal and payment information. Your data security is our top priority.